Expert implementation. Day one confidence.
Every RealINSIGHT deployment includes dedicated CRE software implementation services and CRE platform consulting – so your platform is configured exactly to your workflows from the moment you go live.
We don't hand you a manual and wish you luck.
Every RealINSIGHT implementation is led by a team that actually understands CRE – the workflows, the data structures, the reporting requirements, the compliance demands. We work alongside your team to configure the platform for your processes, migrate your data, and make sure your people are ready to hit the ground running.
From contract to confident in record time.
Your dedicated U.S.-based client manager works alongside your team to map your existing workflows – origination pipelines, approval chains, reporting templates, data hierarchies – and configure RealINSIGHT to match them precisely.
Your historical data is an asset. Our implementation team works with you and your dedicated client manager to oversee the migration of existing loan data, models, and documents into RealINSIGHT – with the accuracy and continuity your team depends on from day one.
We build and manage integrations with your existing technology stack – Salesforce, Yardi, CoStar, REIS / Moody’s CRE, Bloomberg, accounting systems, and more. Your client manager coordinates the whole process so nothing falls through the cracks.
Hands-on training for every user, tailored to their role – led by your dedicated client manager, who already knows your workflows. Asset managers, underwriters, and executives each get the orientation they need to be up and running immediately.
Your dedicated U.S.-based client manager is your single point of contact – for questions, configurations, and whatever comes up. A real person who knows your business, not a ticket queue.
As your business evolves, your platform should too. Beyond your dedicated client manager, all active users are invited to our monthly collaborative user calls – where clients and client managers connect, share, and shape the roadmap together. We also host quarterly product review webinars with our Head of Product and his team, so you’re always ahead of what’s coming next.
Trust isn't just a talking point.
RealINSIGHT holds SOC 1 Type 2 and SOC 2 Type 2 certifications, audited annually by an independent third party. Our platform is built on AWS infrastructure, protected by CrowdStrike endpoint security, and undergoes quarterly disaster recovery testing and annual penetration testing – with our most recent pentest earning the highest possible rating.
For institutional clients managing sensitive loan data, we don’t ask you to take our word for it. Every report, policy, and certification is available in our Trust Center.
Built by CRE people. For CRE people.
RealINSIGHT is an affiliate of CW, one of the most recognized special servicers in the U.S. Our team has managed billions in CRE assets – which means when it comes to loan management system implementation, we’re not guessing at what you need. We’ve been there.
Let's build something together.
